Feedback and Complaints

We welcome all feedback, compliments and complaints. Should you wish to submit a complaint, you will not be subjected to any discriminatory action.  Our internal processes ensure your complaint is acknowledged and investigated.  We feel strongly about listening and ensuring your concerns are addressed. 

• During client appointments or contact us to arrange an in-person meeting at a time that is suitable 
• Submit in writing to Talk & Read Speech Pathology 5/22 Magnolia Drive Brookwater QLD 4300
• Email admin@talkandread.com.au

If you are unsatisfied with our complaints process, you can reach out to the contacts below. 

Disability Advocates 

• email disabilityadvocacy@dss.gov.au
• google "disability advocate" 

NDIS Quality and Safeguards Commission 

• Web: www.ndiscommision.gov.au
• Phone: 1800 035 544
• TTY: 133 677